Material clarity
Straightforward product details, without inflated claims.
Slip in Style
Any applicable shipping and taxes are shown at checkout.
Riva combines a toe-post silhouette with a raised platform sole. A simple shape for your warm-weather wardrobe.
Use the Size & Fit guide for this pair and compare your foot measurement before choosing a size. Between sizes or unsure about width? Ask us before ordering.
SHIPPING POLICY
Last updated: September 14, 2026
This Shipping Policy applies to purchases made from Slip in Style, operated by LIGHTHOUSE BROTHERS LLC.
WHERE WE SHIP
Slip in Style accepts orders for supported delivery addresses in the United States and selected international destinations. Availability for your destination and address is confirmed during checkout.
Shipping availability may vary by product and destination. If your address is not supported at checkout, please contact info@slipinstyle.com before ordering.
ORDER PROCESSING AND SHIPMENT
Orders enter processing after payment is successfully authorized. You will receive an order confirmation at the email address provided during checkout.
We ship orders within the timeframe stated on the applicable product page, during checkout, or in your order confirmation. If no shipment timeframe is stated, we will ship your order within 30 days after receiving a properly completed order. This is a shipment timeframe, not a delivery estimate.
When tracking becomes available, it will be sent to the email address associated with your order.
SHIPPING COSTS
Any applicable shipping charge will be displayed before you complete checkout.
Taxes or other charges collected by Slip in Style at checkout will be displayed and included in your order total. For deliveries outside the United States, additional import charges may apply as explained below.
IMPORT DUTIES, TAXES AND CUSTOMS CHARGES
Deliveries within the United States
Slip in Style covers applicable import duties and import taxes for orders delivered to supported U.S. addresses.
The total amount displayed and paid at checkout is the final amount you will pay for delivery to the U.S. address entered during checkout. You will not be asked to pay additional import duties, tariffs, brokerage fees, or taxes to the carrier when your order is delivered.
If a carrier requests an additional import-related payment for a U.S. delivery, contact info@slipinstyle.com with your order number and a copy of the payment request so we can help resolve it.
Deliveries outside the United States
Slip in Style does not cover import duties, import taxes, tariffs, or applicable customs-clearance and brokerage fees for deliveries outside the United States. These charges are the customer’s responsibility.
Unless expressly shown as collected at checkout, these charges are not included in the product price, shipping charge, or checkout total. Customs authorities or the carrier may collect them before releasing or delivering your order.
Charges vary by destination and order. Please check with your local customs authority before ordering if you need information about potential import costs.
Any duties or import taxes expressly collected at checkout will be identified in your order summary. If you receive a request to pay the same charge again, contact us with the relevant documentation.
DELIVERY ESTIMATES
Delivery dates and transit times provided during checkout, in an order confirmation, or in tracking information are estimates unless expressly stated otherwise.
Delivery timing can vary by product and destination. Delivery may be affected by customs clearance, carrier delays, severe weather, holidays, service interruptions, incorrect address information, or other circumstances outside our reasonable control.
If you need an order for a particular date, contact us before ordering for the information currently available for your destination.
If we cannot ship your order within the promised timeframe, we will notify you of the delay and provide a revised shipment date when available. You may consent to the delay or cancel the affected unshipped order for a full refund.
SEPARATE SHIPMENTS
Items from the same order may occasionally be sent in separate packages. When available, tracking information will be provided for each shipment.
Slip in Style will not charge additional shipping costs because an order is divided into multiple packages. For deliveries outside the United States, customs authorities or carriers may assess applicable import charges separately for each shipment.
DELIVERY ADDRESS
Customers are responsible for providing a complete and accurate delivery address.
If you notice an error after placing an order, contact us as soon as possible at info@slipinstyle.com. We cannot guarantee that an address can be changed after processing or shipment has begun.
TRACKING AND DELIVERED PACKAGES
Tracking updates are supplied by the carrier and may take time to appear after shipment.
If tracking marks a package as delivered but you cannot locate it, please:
Check around the delivery location and with other members of your household.
Check with neighbors, a building reception desk, or mailroom where applicable.
Contact the carrier using the tracking information.
Contact us at info@slipinstyle.com if the package still cannot be located.
DAMAGED, INCORRECT, OR MISSING ITEMS
If an item arrives damaged, incorrect, or incomplete, contact info@slipinstyle.com promptly.
Please include your order number, tracking information, and clear photographs or video showing the issue and the packaging. We will review the claim according to our Return and Refund Policy and arrange an appropriate resolution when the claim qualifies.
LEGAL RIGHTS
Nothing in this Shipping Policy limits any rights or remedies that cannot be excluded under applicable consumer law.
CONTACT US
Slip in Style
Operated by LIGHTHOUSE BROTHERS LLC
1209 Mountain Rd Pl NE, Suite N
Albuquerque, New Mexico 87110
United States
Email: info@slipinstyle.com
Website: https://slipinstyle.com
Last updated: September 18, 2026
At Slip in Style, we want you to feel confident about your order. This policy applies to eligible orders shipped to the United States, Canada, the United Kingdom, and European Union countries, subject to any mandatory consumer rights that apply in your location.
You may request a return within 30 days of receiving your order.
For a standard return, the item must generally be:
To start a return, contact us at info@slipinstyle.com and include your order number.
Please do not send an item back before receiving return instructions from us.
If your return is accepted, we will provide the appropriate return address and instructions.
Items returned without prior authorization may not be accepted.
Please inspect your order after delivery.
If your item arrives damaged, defective, or different from what you ordered, contact us at info@slipinstyle.com within 30 days of delivery.
Please include your:
Once we review and validate the claim, we may provide a replacement or refund, depending on the circumstances and product availability.
Nothing in this section limits any mandatory rights you may have under applicable consumer law.
If an item is missing from your order, contact us at info@slipinstyle.com with your order number and available tracking information.
We may request additional information before approving the claim.
If the claim is validated, we may issue a replacement or refund.
Delivery estimates are provided in good faith, but carrier delays may occasionally occur.
If your order is materially delayed beyond the estimated delivery window, contact us with your order number and tracking information.
We will review the shipment status before determining the appropriate resolution.
An order that is still actively moving through the carrier network does not automatically qualify for a refund solely because of a delay.
If an order is confirmed as lost or otherwise qualifies for a refund under applicable law or our policy, we may issue a replacement or refund.
To evaluate a return, replacement, or refund request, we may ask for reasonable supporting evidence, including:
Failure to provide reasonably requested information may prevent us from approving a claim, except where applicable law provides otherwise.
For certain eligible claims involving damaged, defective, incorrect, missing, or lost orders, a physical return may not be required.
For standard returns or change-of-mind returns, a physical return may be required.
If a return is required, we will provide the appropriate return address and instructions after reviewing your request.
Do not return the item to the sender address on the original package unless we specifically instruct you to do so.
For ordinary change-of-mind returns, the customer may be responsible for the cost of returning the item unless we state otherwise or applicable law requires us to cover the cost.
For validated damaged, defective, or incorrect-item claims, return shipping costs will be handled in accordance with applicable law and the resolution we provide.
For EU customers exercising the statutory right of withdrawal, the customer may be responsible for the direct cost of returning the goods where this has been disclosed in advance, unless Slip in Style agrees to cover that cost.
We do not currently process direct exchanges.
If you would like a different size, color, or product, contact us regarding the original item first. Once any required return or refund has been completed, you may place a new order for the item you prefer.
We may not accept returns for:
A discounted or promotional price does not automatically make an item final sale unless it is specifically identified as such.
Mandatory consumer rights for defective, damaged, or non-conforming goods are not affected by this section.
We will notify you after reviewing your return or claim and let you know whether the refund has been approved.
Approved refunds are issued to the original payment method.
After a refund is issued, it typically takes approximately 5–10 business days to appear in your account, depending on your bank, card issuer, or payment provider.
If more than 15 business days have passed since we confirmed that your refund was issued, please contact us at info@slipinstyle.com.
If you are a consumer located in the European Union and purchase online, you generally have the right to withdraw from your purchase within 14 days of receiving the goods without giving a reason, subject to applicable exceptions.
To exercise this right, contact us at info@slipinstyle.com before the withdrawal period expires.
After notifying us of your withdrawal, you must return the goods in accordance with the return instructions provided. Under EU rules, consumers generally have up to 14 days after notifying the seller to send the goods back.
Where applicable:
Your statutory rights regarding faulty or non-conforming products remain separate from the change-of-mind withdrawal right. EU consumers generally receive a minimum two-year legal guarantee for goods that are faulty or do not conform to what was advertised.
If you are a consumer in the United Kingdom purchasing online, you generally have the right to notify us that you wish to cancel your order within 14 days after receiving the goods, even if the item is not faulty.
After notifying us, you generally have a further 14 days to return the goods.
Where required by UK law:
This statutory right is separate from our voluntary 30-day return policy and does not limit your rights concerning faulty, damaged, or misdescribed goods.
Customers in the United States and Canada may use our 30-day return policy described above.
Additional rights may apply depending on federal, state, provincial, territorial, or other applicable consumer law. This policy does not restrict rights that cannot legally be waived or excluded.
Nothing in this policy limits any consumer right, warranty, remedy, cancellation right, or other protection that cannot legally be excluded under the laws applicable to your order.
Where this policy conflicts with a mandatory consumer protection law, the applicable legal requirement will take precedence.
For questions regarding returns, replacements, cancellations, or refunds, contact:
Slip in Style
Email: info@slipinstyle.com
Website: https://slipinstyle.com/
The Slip in Style standard
Straightforward product details, without inflated claims.
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A familiar, protected checkout from cart to confirmation.