Here for your easy step
A little help for your next step.
Delivery, sizing, and order questions—all in one place.
01
Track Order
When tracking is available, we email a link with your shipping update. Open that link for the latest carrier information.
Can’t find your shipping update? Check your spam folder, or contact us with your order number. Contact us
02
Shipping & Delivery
We currently ship to supported U.S. addresses. Availability for your address is confirmed at checkout.
Delivery timing can vary by product and destination. Estimates are not guaranteed. Need your pair for a particular date? Ask us for a current estimate before ordering.
Any applicable shipping and taxes are shown at checkout. Under our shipping policy, no additional import charges are due at delivery.
Read the full shipping policy03
Size & Fit
Start with the guide on the product page. Size labels and measurements can differ between styles, so check the pair you are considering.
- Place a sheet of paper against a wall. Stand with your heel lightly against the wall.
- Mark your longest toe and measure from the edge of the paper to the mark. Repeat for your other foot.
- Compare the longer measurement with the foot-length guidance for your chosen pair.
Find your pair’s guide
- Aurelia Lined Buckle Clogs
- Cove Sandals
- Elowen Woven House Slippers
- Ember Lined Clogs
- Haven Quilted House Slides
- Lumi Bear-Detail House Slippers
- Marlow Suede Buckle Clogs
- Riva Platform Flip-Flops
- Soren Sculpted Slides
- Veloura Plush Lounge Slides
Between sizes, unsure about width, or planning to wear thicker socks? Ask us before ordering.
04
Returns / Order Issues
For a damaged, incorrect, missing, or materially delayed order, contact us as soon as possible. Our published policy asks you to report issues within 30 days of delivery.
Include your order number and a description of the issue. Depending on what happened, we may need clear photos or video, packaging details, or tracking information.
Eligible issues may be resolved with a refund or replacement after review. Replacement availability and the terms in our policy apply. Contact us before sending anything back; follow any written instructions we provide.
05
FAQ
Can you guarantee delivery by a specific date?
Delivery estimates are not guarantees. Contact us before ordering if timing matters to you. Shipping & Delivery
Should I choose my usual size?
Use the guide for that particular style and compare your foot measurement. If you are between sizes or unsure about width, ask us before ordering. Size & Fit
What if there is a problem with my order?
Contact us with your order details so we can review the issue under our published policy. Please check that policy before ordering if you are looking for a change-of-mind return or size exchange. Read the full refund policy
Using SLIPINSTYLE20
Enter SLIPINSTYLE20 at checkout for 20% off your order. No minimum purchase is required.
Check that the discount appears in your order summary before completing payment. Your final total, including any applicable shipping and taxes, is shown at checkout.
06
Contact
Have a question about a pair or an order? Use our contact form or email us. For an existing order, include your order number so we can find it.
07 · The Easy Step
About Slip in Style
Slip in Style is a considered edit of clogs, slippers, and sandals in calm colors and easy silhouettes. The Easy Step is our point of view: footwear should feel considered, never complicated.
Made for easy steps.
Explore the collection